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Found 2 results

  1. Cancellation of booking

    As I had posted earlier regarding my bad experience with Renault. Now since I'm no longer interested in buying Duster from that dealer or anywhere else, I now want to know how to cancel the booking and how much will I be refunded and in what time bracket as the salesman has quoted that there will be a 30% reduction which turns out to be around 15,000 as I had booked the car for 50,000 and I feel that's too much of a penalty just for cancellation of a booking. Please reply as I don't know about it.
  2. Bad Experience with Renault

    Hi Guys, I booked a Renault Duster on the 30th of October 2013 from RENAULT THANE under the offer of 30,000 Exchange Benefit - 4 yr Warranty - Road Side Assistance - Gang of Dusters Membership. He asked me to submit my old car by 31st of October which was not possible as within 12hrs. decision couldn't be made. He later called me up and said the offer is over and I wont get any of those despite me booking the car in offer period. I sold my old car later on 12th of November and found on 14th the same offer has restarted in Newspaper. I had to give him the full payment but didn't give as now since I waited this long I wanted a car with a manufacturing year of 2014 since only one month was left in 2014. I told the same to the sales person and he said that the new lot will arrive in mid March or April. Just to confirm the same I called Renault Andheri and they said that it will come by end January. I had to bow down to his demand and promised him to give full payment by Tuesday 3rd December. Hearing this he yesterday i.e. 30th November gave me call at 7pm saying that Renault is hiking car prices of Duster by 30,000 - 40.000 and only way you can save yourself the money is by making the full payment by tonight (which bank is open at 7pm). I said that I couldn't do it and he replied by saying "sorry sir then its out of my hands now".I did the same as earlier and called the Renault Andheri showroom and the sales person there said that "the customer who has booked a car at earlier price is given a weeks time to do the payment at earlier price after the announcement of the price hike". As a matter of fact my sales person gave me 2 hours to do the same. Now neither I can buy a 2014 manufactured car, nor get away from paying the increased price. So here I think I ended up being a loser. GUYS PLEASE HELP ME OUT WITH THIS I DONT KNOW WHAT TO DO NOW.