I own a POLO since past 3 years.
It has a service interval of 15000 Km or 1 Year, i have completed 2 service till date.
First service cost was around 8000 INR (Volkswagen Karnavati, Ahmedabad, Gujarat)
Second Service cost was around 12000 INR (Volkswagen Karnavati, Ahmedabad, Gujarat)
No complaints in servicing of the vehicle from the dealer.
I have a home in Ahmedabad and Pune and i keep going back and forth. I always wondered that why nobody buys VW cars in Pune while you can easily see lots of people buying VW cars in Ahmedabad. I found out the answer when i brought my car to Pune and started calling dealerships to take 3rd service appointment
There are two service centeres in Pune, Vidyut Motors and B.U Bhandari.
I called Vidyut Motors for taking service appointment and they gave me November 3rd's appointment.
I called B.U Bhandari for taking service appointment, they gave me a week's later date in case i'm dropping car to their service center, which is in Wakad (30 Kms from Magarpatta where i live) and November incase i want them to pick up my car.
I'm not sure what they would do incase a car meets with accident ? A year's later may be ?
I think its better to use Maruti\Tata\Hyundai in Pune