punjabi

I spoke to legal head Mr. Bagga today, he suggested that if i was not satisfied with the car, i should sell it off. Amazing level of cheekiness. First he agreed to document plan for repair ( since i am quite certain they have not been able to find out what is wrong with the car), later, towards end of call, he said that document about repairs and fault analysis will be provided only after repairs were completed. Today, i sent an email to Carl Peter Forster, i hope he is professional enough to take action....

And they are quoting Rs. 4,55,000/- ( 1/2 the purchase price) for buy back of this problematic car Fiat Linea Emotion Diesel for a 15 month old / 20K km covered car. I am thinking of issuing a legal notice to Tata / Fiat n Concorde! Any better ideas, welcome...

Thanks Durango The issue is escalated to highest levels in Fiat and even to Shri Ratan Tata, but the response is "ice cold". I am looking for a neutral 3rd party expert who can evaluate the car and issue certificate of defects. This will help me later, if i need to go to Consumer court. Thread moved.BornFree2011-07-12 18:03:51

MR KAPOOR OF FIAPL, HAD TIME TO SHAKE HANDS WITH 60 FIAT OWNERS WHO VISITED PLANT. TRULY IMPRESSIVE!! SURPRISINGLY, I HAVE NEVER SEEN HIM REPLY TO MY EMAILS ( 40 + EMAILS IN 2 MNTHS) AND RESOLVE PRODUCT QUALITY PROBLEMS ON MY CAR. I HOPE HE REPLIES AFTER HE SEES THIS POST FROM ME No all caps posts in future please: Mods sgiitk2011-07-13 04:00:13

TATA FIAT AINT ABLE TO FIX THE BRAKE THROBBING PROBLEM ON MY CAR, AFTER REPLACING BRAKE PADS, BRAKE DISKS, BRAKE SPINDLES, CALLIPERS. AND THEY INSIST THAT THEY CAN FIX THE CAR, THOUGH THEY DO NOT KNOW WHICH PART IS GIVING PROBLEMS AND WHAT THEY NEED TO REPLACE. CAR IS 20 K KM AND HAS GIVEN MAJOR PROBLEMS FOR 1-3000 KM AND THEN 13000 - 20000 KM. GEARBOX NOISE IS BEING TERMED AS NORMAL, THOUGH I THINK THEY OUT TO DEFINE THE TERM "NORMAL" PLAN TO GET INDEPENDANT EXPERT TO ASCERTAIN THE CONDITION OF THE CAR, ANY SUGGESTIONS ON WHO IS A "EXPERT" ACCEPTABLE TO CONSUMER AND OTHER COURTS IN INDIA??