This is Supratik from Bangalore. I have one "Xeta GLS" 2007 October model ,though already it has made one accident .Anyway it was purchased from Prerana Motors, Bangalore.
First time I booked it in Concorde Motors, Bangalore by Rs 3000/-. But I got a better deal from Prerana Motors and so I went with them. And then I submitted the application for refunding the money in my A/C and the story started from then. Every time I contacted my dealer and used to receive some funny excuses. One day he told me "Sir, today evening I will drop the cheque, and you will receive your money vwithin two days", another dialogue is "Today I am going to your place for test drive and I will hand over the cheque directly to you". By the way befor these happening minimum 4 times I went to their showroom and got disappointed by the traditional excuses given by them.
So last monday (though I had to go my office at 12:00) I went to their showroom and shouted on that guy (my dealer) in fron of their account department. Then I met to the manager of that showroom (Hosur Road, Bangalore). And I met another poor person. His behaviour was truely very rough and in front of me my dealer told him that "I had never submitted the application for refunding of money". Yes, At this juncture I want to say I did a mistake not to take a "received copy" of that letter. The manager advised me to be loyal to their service with a very bad attitude and didnt say anything to that dealer-guy, a big lier. I called to the number 022 - 66657613 (http://www.tatamotors.com/our_world/management.php)but as usual no response.
By the way my purchase date is 18th October and my car is fifnced by TML and have not received the loan-repayment-copy yet.
What a nice service by TATA Motors, who gives the below lines in the homepage(http://www.tatamotors.com/) of their website.
3rd December, 2007
Total vehicle sales at 46,947 nos"
Bye bye friends