Monu

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  1. Royal Enfield Fraud

    Sir i am attaching a mail done by me to royal enfield. I am not getting any positive response from their side at last i am taking the help of Auto car magazine to help me out with this issue. I am an esteemed customer of royal enfield since last 15 years. I relying on my previous expreinces purchased a new bike on 23rd February 2014 and has run for about 1500 kms.At about 200 kms the bike started having missing problem in which bike stops abruptly in between and doesn't start. Then i visited service center Asko at Paraparganj Delhi, then they said that you bring your for first service at 500 kms and the the problem will sorted out then. Then on 8th May the chain of the bike suddenly broke down at midnight and i almost had a severe accident and had to tow the bike to my home. Next day I had gone Asko Parparganj again to get the chain repaired in which the changed the lock of the chain and about missing problem they said that they will consult senior engineer and just forgot about it. At 1000 kms i had expreinced a strange problem in which there was problem in shifting from second to third gear which was earlier also but not to much extent. But after repair of the chain the shifting problem increased. Then i had to go to Asko again and without my consent they changed my clutch plate and assured me of rectifying the problem but the problem as such persisted and also the punch of new bike was also not there. Then on next day i again took the bike to Asko for the gear shifting problem, they opened my engine without my consent. Now i dont want to keep this bike at it is giving troubles to me from the starting. Therefore i want you to deliver me the fresh bike as soon as possible in same model and color in one week otherwise i will make a big statement out of this, I will go to judiciary to get the justice. I will also make sure to get at least booking of 3 bikes cancelled. Hope to get postive respone from your side. Praveen Model- Royal Enfield 350 Electra Regn No. DL -15 W 5504 Engine No. - 381784 Chasis No. 381784 Mobile no. 9899566399