sudeepd

Service from TASS

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Hi friends,

I discussed the problem of our Indigo XL Grand Dicor that  it's clutch pedal is hard.

         Some 15 days ago the dealer called us and said that he would replace the Remote Locking system and some oil seals under warranty as earlier XLs faced problems of Remote Locking(the car would not start even if unlocked with remote.i.e., the Engine Immobiliser would not deactivate when unlocked with remote), and the alternator belt use to make noise after cold starting, and also engine oil used to leak,etc,etc.

So we gave our car on 12-03-2008 for the above mentioned jobs and also some touch up was required for body and the doors also needed setting.

The following is the bill which I got at the time of delivery.

No. Description                                                            Type          Amount

1. Belts Updation (As retrofitment replaced U/W)                       Warranty               0.00

 2. Engine Seals Updation (As retrofitment replaced U/W)        Warranty               0.00

3.   R/R Flywheel Ring Gear (Flywheel Removed)(Only                  FOC                      0.00

      Clutch Release Bearing Replacing)

4.   Crankshaft Front Seal Renew (As Leakage From O/S             Warranty               0.00

      Replaced U/W

5.   Timing Belt Renew(Including Timing)(As oil sprayed            Warranty               0.00

       on belt it became soft &oily Replaced U/W)

6.  Miscellaneous (Touch up)                                                               Paid               3,000.00

7.  Clutch/Drive Plate Remove & install (Pr. Plate                           Warranty               0.00

      Replaced U/W as Wear on Fingers)

 =================================================================

                                                                                                            Subtotal:              3,000.00

                                                                                                            Service Tax:           370.80

                                                                                                           Adjustments:              0.20

                                                                                                            Grand Total:        3,371.00

I got delivery on Monday evening that too without door setting.

The clutch pedal hardness has reduced by only 50%.

But I dont understand one thing he replaced the pressure plate under warranty, clutch release bearing and clutch cable both on chargeable basis and  but still why is not the clutch pedal soft as new. If I am not wrong the wear of clutch plate and the hardness of clutch pedal has nothing to with one another.

In fact he also advised me to replace the clutch plate because by his opinion the clutch plate will last for about 10000-12000kms henceforth, but I restricted him from replacing the clutch plate.

I will ask the Manager of the dealer again about the hardness and let you know guys.

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I forgot to mention another page of the bill.

I will mention only the required details.

No.   Particulars                                       Type       Qty       Rate    Amount

1.  Timing Belt                                         Warranty    1        880.89      0.00

2.Gear Oil                                                 Paid        1(Ltr)   136.89     68.45

3. Clutch Release Bearing                          Paid          1      472.00     472.00

2.Stud-For Cyl HD Cover                         Paid          2        12.44       24.88

3.Assembly Clutch Cable                           Paid          1       273.78    273.78

4. Engine Oil                                              Paid           1      121.78    121.78

5.Oil Seal Crankshaft                              Warranty      1       120.00    120.00

------------------------------------------------------------------------------

                                                                                          Subtotal-1,029.34

                                                                                          Vat        -  128.67

-------------------------------------------------------------------------------                                                                                   Grand Total  -1,158.00                                                                        -------------------------------

But I dont understand if the Gear Oil was less by 1 ltr (THE GEAR OIL CAPACITY IS 3.3 LTRS) how could I travel a distance of  around 800kms including 500kms of normal highway(Solapur to Pune and back) and around 100kms Express Highway (Pune to Lonavala and Back) with 30% less oil(the TASS told that the gear oil was low by 1 Ltr). If the gear oil level was low (BY 30% OF CAPACITY) then I should have faced hard gear shifting problem but I did not.

FRG would you please look into this matter also(I posted yesterday at 10:34pm regarding No Response from helpline@autocarindia.com. U suggested me to remind you on Monday for this matter).

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Losing gear oil is suspect. I never faced this problem in any of my cars.I can only imagine it was under filled from day one, unless someone is ripping you off.

Clutch lasting only a total of 10-12k km is suspect. With modern cars you expect a minimum of 50,000km from the clutch (80-90k is not uncommon in all but the M800/Omni) unless you ride the clutch.I hope the clutch is properly adjusted ( I double whether you have a hydraulic clutch).

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Losing gear oil is suspect. I never faced this problem in any of my cars.I can only imagine it was under filled from day one' date=' unless someone is ripping you off.

Clutch lasting only a total of 10-12k km is suspect. With modern cars you expect a minimum of 50,000km from the clutch (80-90k is not uncommon in all but the M800/Omni) unless you ride the clutch.I hope the clutch is properly adjusted ( I double whether you have a hydraulic clutch).

[/quote']

I posted that the supervisor at the TASS said to me that the Clutch Plate will FURTHER last for 10000-12000kms (the Odometer reading was 34778kms when he said that to me) means it can go for another 10000-12000kms.

As for Gear Oil, I suspect he Fooled me telling the oil was 1 ltr less(.i.e 30% less because the capacity is 3.3 ltr). If 30% oil is less the gearshift should have been hard but  I did not face any difficulty in shifting gears.

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Fine. You are getting a clutch life of 45-50k. No big issues there. Oil is definitely dodgy, I never hear of top up by more than 250ml or so. One point, even with 1 litre less as long as the gears are dipped in oil and can splash it areound you may not see too many obvious signs.

If we are charitable, we may assume that in earlier service(s) nobody checked the gear oil. In my experience with MASSs I found them much better that the dealership garages.

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