mithun99

Expert Opinion required

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I bought this Suzuki grand Vitara SUV, but unfortunately I had a sore experience with this set of wheels. It has a left alignment problem, which the technicians of Maruti co are not able to rectify after many attempts. Now they have even stopped bothering to repair it. Imagine a New SUV under WARRANTY from Japan and not getting repaired ( on a straight road if I leave the steering wheel it moves towards the left )

Can you please tell me any expert in automobiles who can give me a report about its malfunction after checking the car. If you know  any expert where I can get my car evaluated please inform me at gehnabazaar@aol.com or call me at 09320022910

regards

Mithun Rao

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actually i ahve same problem with my Spark it moves towards left not extreme but if for few seconds it will change the lane itself...i had many talks with Gm but they said that it is there in every car made after 2007 and its due to ARAI rules....now i dont know is this true or not....but before few days i drove my uncles Swift (mfg after 07) and it was having same problem...

 

The comapyn said that these are made considering international roads which are almost straight unlike our roads which except in few cities are inclined towards left..more than 80% of our roads are inclined towards left..But Arai approved this considering in near future almost all roads will be straight which i dont think so...and this happens after around 6 months or 4-5K Kms right??... after every 5k Kms the tyres will be rotated and then for sometime it will work fine but after sometime again it will retain its characteristics...is the same thing happens with you too

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Ha ha ha... ARAI rules?? they must be bluffing! A car should be moving in a straight direction unless if made to change the direction! Contact :

Shri. A. Sekar
  Senior. Assistant. Director
 

Survey No. 102, Vetal Hill, Off Paud Road,
  Kothrud, Pune

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Oh thanks....sarash.....

but want to know this from Cyrus and FRG...

i was going to make a thread regarding this coz me too is facing the problem but forgot....

but i drove my uncle's swift, it was like this and even i drove my friends Swift Vdi it was similar...so why so many coincidences....there must be something right???

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There is no such rule in ARAI stating that the car should move towards any direction. Whoever told you that took you for a nice ride!! Please check the tire pressure correctly and balance your wheels. It must be a technical fault for sure!! Again..There is no such rule!! Its quite funny actually!!! CYRUS432008-09-05 09:25:23

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actually i ahve same problem with my Spark it moves towards left not extreme but if for few seconds it will change the lane itself...i had many talks with Gm but they said that it is there in every car made after 2007 and its due to ARAI rules....now i dont know is this true or not....but before few days i drove my uncles Swift (mfg after 07) and it was having same problem...

 

The comapyn said that these are made considering international roads which are almost straight unlike our roads which except in few cities are inclined towards left..more than 80% of our roads are inclined towards left..But Arai approved this considering in near future almost all roads will be straight which i dont think so...and this happens after around 6 months or 4-5K Kms right??... after every 5k Kms the tyres will be rotated and then for sometime it will work fine but after sometime again it will retain its characteristics...is the same thing happens with you too

 

my car consistently moves to the left, specially at speed above 50 km/hour. Naturally in the congested roads one cannot experiment with the car. In my case I did the alignments, wheel balacing, interchange the tyre...everything possible but still the problem persists . So I took the legal route. I have owned many cars from ford escort, indica, opel corsa, indica. This is the first case where I observe so much mis aliignment. Its something wrong from within and cannot be rectified from just balancing and alignment.

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Ha ha ha... ARAI rules?? they must be bluffing! A car should be moving in a straight direction unless if made to change the direction! Contact :

Shri. A. Sekar

 

Senior. Assistant. Director

 

Survey No. 102, Vetal Hill, Off Paud Road,

 

Kothrud, Pune

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There are two parts to this problem.One is outside the car  and one could be the car itself.

Let me explain One by one.

 

Outside: The Roads: if you are driving your vehicle on a Highway/Freeway ....Internationally roads are banked towards outer side ..mainly to avoid water logging..so warter runs towards the drain on the outer side of the road. So in India the major roads and highways are banked towards left.....so you will feel cars moving towards left while driving on a high quality road. More anked the road ...more vehicle would shift in favour of the slope.....This should not be a problem.

 

The second part of the problem : human brain: Since we sit on the right side of the car and drive it.....our brain is amart enough to make us feel that vehicle may be moving towards right ...so we tilt steering to left ...unknowingly...unaware....So of you have a sore right shoulder after a long drive ...you are suffering from this syndrome..may be this is causing your car to move left.

 

Mechanically....if allignment is ok.....shockers are new ,,,,tyres are having right pressure.....or car has not hit a major pothole....The only thing that is causing the car to move left is any off the above mentioned reasons......

 

I suffered ffrom the same...thats why I know it.....

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There are two parts to this problem.One is outside the car  and one could be the car itself.

Let me explain One by one.

 

Outside: The Roads: if you are driving your vehicle on a Highway/Freeway ....Internationally roads are banked towards outer side ..mainly to avoid water logging..so warter runs towards the drain on the outer side of the road. So in India the major roads and highways are banked towards left.....so you will feel cars moving towards left while driving on a high quality road. More anked the road ...more vehicle would shift in favour of the slope.....This should not be a problem.

 

The second part of the problem : human brain: Since we sit on the right side of the car and drive it.....our brain is amart enough to make us feel that vehicle may be moving towards right ...so we tilt steering to left ...unknowingly...unaware....So of you have a sore right shoulder after a long drive ...you are suffering from this syndrome..may be this is causing your car to move left.

 

Mechanically....if allignment is ok.....shockers are new ' date=',,,tyres are having right pressure.....or car has not hit a major pothole....The only thing that is causing the car to move left is any off the above mentioned reasons......

 

I suffered ffrom the same...thats why I know it.....
[/quote']

 

I perfectly agree with you here... But in my case the car moves towards left even in straight roads. This I can tell with confidence because the movement of the vehicle is not gradual but quite fast. If the roads were not straight then it would follow the roads but this car moves left as soon as the steering is left free. One has to drive to really get understand. Also while applying breaks suddenly one does not get the full control ( I am not able to explain the exact feeling) ..thats why I needed an expert to drive the car and tell me if what I am saying is true or not. Imagine if the problem was just of alignment couldn`t the best engineers from Maruti Suzuki rectify it???? They tried doing many things but could not rectify the error which made me to take this matter to court...

 

just needed some support from the experts but not able to find any...

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Get a written clarification from ARAI on this and have proper expert check the car's problem and certify that there's a problem (make sure he'll stand by you when you need him in court).

Once you have the above, file a civil suit (not in the consumer forum) for cheating - providing false information & selling a defective product ; try to find others with similar problems and turn this into a class action suit!!

As far as I know: Cars should go straight unless steered left or right!!

I know this will enrage all Maruti fans but for me Maruti will always be an economy car giant...no matter what suzuki is elsewhere; QC/quality of after sales is always a problem with Maruti!

Kinshuk2008-09-06 06:40:35

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Get a written clarification from ARAI on this and have proper expert check the car's problem and certify that there's a problem (make sure he'll stand by you when you need him in court).

Once you have the above' date=' file a civil suit (not in the consumer forum) for cheating - providing false information & selling a defective product ; try to find others with similar problems and turn this into a class action suit!!

As far as I know: Cars should go straight unless steered left or right!!

I know this will enrage all Maruti fans but for me Maruti will always be an economy car giant...no matter what suzuki is elsewhere; QC/quality of after sales is always a problem with Maruti!

[/quote']

 

I did the latter half and right now in search of an expert who would check the problem and certify me. Thanks for the info.

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I perfectly agree with you here... But in my case the car moves towards left even in straight roads. This I can tell with confidence because the movement of the vehicle is not gradual but quite fast. If the roads were not straight then it would follow the roads but this car moves left as soon as the steering is left free. One has to drive to really get understand. Also while applying breaks suddenly one does not get the full control ( I am not able to explain the exact feeling) ..thats why I needed an expert to drive the car and tell me if what I am saying is true or not. Imagine if the problem was just of alignment couldn`t the best engineers from Maruti Suzuki rectify it???? They tried doing many things but could not rectify the error which made me to take this matter to court...

 

just needed some support from the experts but not able to find any...

 

In that case why don't you take it up with Maruti Suzuki management....escalate it upwards if Dealer is unable to solve the problem.....you have spent lacs so you deserve the best.....speak to their regional office.....or to corporate office if required......if that dosen't work ...take it up with consumenr court of your region......

 

You have to shake the entire Maruti Suzuki Management if required......

 

Thats your right as  a customer.....

 

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The process is going on right now.... What hurts most is the casual attitude of Maruti company towards the problem. Whenever I have contacted them I just get a reply, " we`ll get back to you soon".. The matter is in consumer court 7 months now and would you believe Maruti advocate has filed their statement just last month!!.. right now I am in search of an expert who would report my problem and stand by me in the court! thanks for the support , it means a lot at such times :)

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If you have allready put his in consumer cout , believe me your interest would be taken care of.

There have been instances in past when consumer court has ordered the car manufacturers to refund /replace the non performing asset.

 

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There are two parts to this problem.One is outside the car  and one could be the car itself.

Let me explain One by one.

 

Outside: The Roads: if you are driving your vehicle on a Highway/Freeway ....Internationally roads are banked towards outer side ..mainly to avoid water logging..so warter runs towards the drain on the outer side of the road. So in India the major roads and highways are banked towards left.....so you will feel cars moving towards left while driving on a high quality road. More anked the road ...more vehicle would shift in favour of the slope.....This should not be a problem.

 

The second part of the problem : human brain: Since we sit on the right side of the car and drive it.....our brain is amart enough to make us feel that vehicle may be moving towards right ...so we tilt steering to left ...unknowingly...unaware....So of you have a sore right shoulder after a long drive ...you are suffering from this syndrome..may be this is causing your car to move left.

 

Mechanically....if allignment is ok.....shockers are new ' date=',,,tyres are having right pressure.....or car has not hit a major pothole....The only thing that is causing the car to move left is any off the above mentioned reasons......

 

I suffered ffrom the same...thats why I know it.....
[/quote'] i completely agree with you ....car moves straight when roads are straight but some roads are inclined towards left and thus my car also moves...but now m habituate to it...

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A slight inclination to go left is normal due the camber of the road. To check go onto some unused road, and try driving on the rh side. The car should be equally inclined to go right. In the middle of a road it should try and remain in the abs straight direction.I have felt the slight leftwards drift in most of my cars but it has invariably been due to the camber of the road. One other check is the steering effort for Left and Right turns the same? If yes, the chances are you are ok.

sgiitk2008-09-08 06:09:27

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I have driven the vehicle on mumbai-pune express way around 10 to 15 times, and evry time the results are the same. whether I drive on the left hand side, center or right hand side.. I need an expert who could testify my statement now.

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If you have allready put his in consumer cout ' date=' believe me your interest would be taken care of.

There have been instances in past when consumer court has ordered the car manufacturers to refund /replace the non performing asset.

 
[/quote']

 

Thanks for the link, I would show this to my lawyer. Thanks for the support. It makes a difference :) God Bless!

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I had a friend's M800 which had a similar problem. Swapping the front wheels swapped the dirft. Finally after quite a few trials Maruti had the tyre manufacturer (JK I think) replace the tyres, and the problem vanished.

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