sudeepd Posted November 23, 2008 Report Share Posted November 23, 2008 Hi there, We own Tata Indigo XL Grand Dicor, purchased on 03-05-2007 from 'Sterling Motors, Solapur'. It has crossed 63000+kms. The car since new is giving series of problems. 1. In June 2007, the car met with an accident (A dog came in front of car and got killed), which cost about Rs.35000/-. (Odometer reading 8,500kms.) 2. Again after 15 days, the coolant was leaking. So we showed to Sterling Motors (SM) from whom we purhcased. They replaced the Water Pump under warranty. (Odometer reading 9,740kms.) 3. In August 2007, the car stalled in middle of road while driving. I tried to start the car but in vain. There was a bus stop ahead of our car. A person on bus stop said that the Diesel is leaking from under the car. (Thank God that we were in our Home City and not on a Highway when the car stalled.) Then I called the Manager (Mr. Nitin Patil) of 'SM' and told him about the incident. He sent the Road Assistance car for inspection with some necessary parts. The mechanic checked and said that the Main Fuel Line (it is made of Metal) which supplies fuel to the Engine has developed a crack. The fuel leaked from there and hence the Engine was not starting. The mechanic went back to bring that metal pipe from SM as he did not bring it before. He then replaced it. I was charged Rs.300/- against the Road Assistance provided. The pipe was replaced under warranty. (Dont remember the Odometer Reading). 4. In February 2008, the car refused to start even if car was unlocked with Remote (Indigo XL comes with Factory-Fitted Engine Immobiliser). We tried unlocking the car with Remote 7-8 times but in vain. The 'LOCK' indicator on instrument panel was blinking continuously despite unlocking with Remote. The indicator was not turning OFF. It was night time and my Dad was at his friend's house which is 2-3 kms from our house. We parked and locked the car there safely and returned home. On next morning, a mechanic from Chavan Motors, Solapur (Tata Authorised Service Center) came and inspected the car. He interchanged the 60A fuse (not with a new one) but the 60A fuse present adjacent to it and tried to start the car. And what a surprise, the car started without any fuss. We brought the car to home. After 2 hours, again the car refused to unlock with Remote. Again the 'LOCK' indicator on instrument panel was refusing to go off. Again I interchanged the 60A fuse with its adjacent one. But still no sign to unlock. Again I interchanged both the 60A fuses and this time the car was unlocked with remote and the car started. We told SM (sterling Motors) about this. They inspected the car but could not find any problem. In March 2008, Mr. Nitin Patil (Sterling Motors) called me and said that the above problem of Remote Locking was detected in couple of other Indigo XLs also. So he told me to leave the car at their workshop and they will replace the Complete Remote Unlocking Kit with a New One. So I gave our car. They replaced the Complete Remote Unlocking Kit, the Timing Belt and the Pressure Plate (Both Timing Belt and Pressure Plate got wet with Engine Oil).All the three were replaced under warranty. (Odomter Reading 34,780kms.) 5. Again in April 2008, the Auxillary Coolant Tank starting leaking and had to be replaced under warranty. (Odometer Reading 38,150kms.) 6. Indigo Xl's Grand Variant comes with Electric Seats. In May 2008, the Front Passenger Seat refused to move 'To and Fro' (only back rest and height adjustment were able to be adjusted). Again I got it (Electric Adjustment Switch) replaced under warranty. (Odometer Reading 41,593kms.) 7. Again in May 2008, the starter refused to start the car. After showing to SM, they repaired the starter under warranty. (Odometer Reading 42,758kms.) 8. In September 2008, the AC Belt was replaced under Warranty. (odometer Reading 53,950kms.) 9. Again in October 2008, the car suffered from Coolant Leakage and also the Temperature Guage showed that the Engine overheated, then the Engine shut off because of Overheating. This time Auxillary Coolant Tank was replaced under warranty. (Odometer Reading 57430kms.) 10. In November 2008, again the Coolant Leakage Problem arosed. And this time the Temperature Guage on instrument panel showed that the car was overheating. The car This time SM replaced the Thermostat stating that the coolant was coming out of the Auxillary Tank's cap because of Back Pressure. Now still the Coolant Leakage is present Now I am thinking of going to Tata Motors Regional Office and tell them to sort the problem as I lost faith in Tata Motors Dealership. Also I will contact email@example.com. But when I emailed to firstname.lastname@example.org on 20 March 2008 for some other problem, I received no feedback from ACI. Still waiting for the reply from Autocar India. There's a post of this topic (Please see topic of 20-25 March 2008 on this Forum). FRG (Manish), please Private Message me your Mobile Number. I want to call you and discuss about this series of Problems. And I know you will definitely help me in contacting ACI HelpDesk. sudeepd2008-11-23 14:58:54 Link to comment Share on other sites More sharing options...
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