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nitz2k

Need advice from people

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hi, You have a great blog. But i need your help. I wanna complain about the callous attitude of Yamaha India and their agent Cheerans(Trichur). My name is Nitin. I am from kerala. I purchased an maroon Yamaha R15 in March last year. On April 13th this year i fell from my bike and it skidded on the road damaging the front. It has been in the showroom ever since. They promised me that i will get my back in 14 days. It has been 32 days still no sign of the bike. They keep making excuses. The insurance agent complained that they are delaying the inspection. they keep saying they dont have parts. Initially they claimed that they don't have the HEADLIGHT STAY. IT is not available anywhere in Kerala. I reported this to the head-office still no answer from them. Last week they told me that they got the stay and i shall get the bike in a days time. Today they told it will take more time as they don't have another part. I am leaving India on June 1st week. I told them that they said don't worry. What is this I paid over a lakh for the bike and this is what i get. Please advice me what to do. I want to go to consumer court against the company. So that nobody faces such a problem again. MY number is 9846554030. Please advice me what to do

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