vib666

Save me from skoda

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well.. my first bad experience with a great company..

Its starts something like this..

I bought new Skoda Laura in April,2007 from Krishna Autos Ludhiana. I never thought i was making a mistake.. after a month with just a usage of 3000Km.. i faced the problem with Airbags.

after two mounts in july i was in chandigarh & i faced problem with a/c my car showing near 8500km run and its really hard to drive car without ac in those days.

krishna auto took a weak to repair my car. After some days i faced the problem with the rear door window. Problems werecoming from everywhere... then got problems with the car speakers. AND THEN!! a huge problem with clutch start, it was doing slipping. Finally my clutched changed on near 18500 and i paid half payment for it as company refused to pay it..

I got clutch start replaced with a new one.. can you believe i just drove it almost 1500km after the replacement and clutch stopped working.. its completely failed to work..

Its simply unacceptable, that clutch failed after using it for 1500km... i don't know its a negative point of Skoda Laura or bad servicing and repair.. of Skoda workshop.

Now skoda is simply refusing that its not their fault.. and they are tending to move backward.. not accepting input from my side. I got call from Krishna Autos today evening they said that I have to pay all the repair amount. This is something which is pinching me a lot after all i faced with this car..

I am thinking to give a visit at Consumer court.. and put my point forward there.. i just want a suggestion from you friends.. tell me how should i move forward.. what is the best thing to do now..

waiting for your replies.. smiley5.gif

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Thats a reall bad experience , just write again to customer support head office Skoda India, and tell them that as the car is under waranty you want a replacement !!! and tell them this is a serious problem and Scold them like Hell!! maybe you may get Something From this

 

regards,

Priya

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You shouldn't be paying from your pocket, at all, I think we make the mistake in desperation. It's two years since I have had my Elantra and haven't paid Hyundai a single pie in service charges, and have visited the HMP service in Chennai just 3 times, for regular service. I don't think Skoda is selling that much cars to take a week to repair an a/c fault. Or they don't have the sufficient expertise to set things right or don't have spares to repair your car. All in all a bad experience, hope it gets set right, or you sure can seek ACI's counsel.

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i called Skoda's Customer support office but they told me that clutch doesn't come under warranty terms.. so they cannot do anything..

even when clutch system crashed first time they said i have to pay half the money.. i don't know if its the monopoly game being played by the company or their service center... I am really confused.. I might call their office one more time.. or i have to take some strict actions..

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i called Skoda's Customer support office but they told me that clutch doesn't come under warranty terms.. so they cannot do anything..
even when clutch system crashed first time they said i have to pay half the money.. i don't know if its the monopoly game being played by the company or their service center... I am really confused.. I might call their office one more time.. or i have to take some strict actions..

 

Hey they are playing with you Viper , i think you should ask FRG , and then write to Autocar india about your car and the Skoda India

 

regards,

Priya

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Skoda is showing its true VW colors as expected. Best course for you is to contact TV guys. A bout of poor publicity will go a long way in hammering some sense into this so called upscale prestige brand auto. Tell the TV guys like Zee or NDTV your woes, keep all paperwork ready. When you get a chance to come to TV, act like the victim which you truly are anyways.

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may i know what is FRG???n how to contact them?

sorry i want to avoid tv for now' date=' may be in future i need to contact them if nothing works... thank you for ur suggestion buddy...[/quote']

I am surprised he has not responded. Send him a PM. Hopefully that will help.

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may i know what is FRG???n how to contact them?
sorry i want to avoid tv for now' date=' may be in future i need to contact them if nothing works... thank you for ur suggestion buddy...[/quote']

 

Dude , its not WHat is FRG but it is WHo is FRG , FRG ( Fuel Run God ) is the Admin or the Mod of this Forum and he will reply his post as soon as he is online , lets wait and see what he has to tell , and as Priya had suggested earlier you can ask FRG about wrting to them (autocarindia) regarding your greviences

 

Cheerssmiley20.gif

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This is if I remember the second recent post mentioning premature clutch failure in the Octavia/Laura. The other person also got a 50-50 split on the cost.

Is this a common problem in the Skoda Octavia family?

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This is if I remember the second recent post mentioning premature clutch failure in the Octavia/Laura. The other person also got a 50-50 split on the cost.Is this a common problem in the Skoda Octavia family?

ya i guees there is a prob with laura clutch....

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The Skoda clutch is a typical example of shoddy German quality. They never bothered to design it for heavy traffic use as in India. Its undersized and heats up and starts to chatter in traffic. Its a common complaint. I have seen quite a few example of burnt clutches. Also the hydraulics are undersized, most of the time the slave cylinder fails to release due to overheating and the clutch burns out.

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ya i guess its like that...but in my case the new one got damaged after driving just 1500kms...

im just waiting for FRG's reply...lets see what he say

Thats too low a mileage for premature clutch failure, has to be severe manufacturing defect.

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Thank you FRG :D

We are going to talk to their customer support one more time.. and see what they say.. coz they told that they'll call me in evening and give their final decision about what they will do with my problem. I will give update on this thread.. and will write a mail to auto car if decision is unacceptable.

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Skoda is too unreliable just like VW .They won't help you ever what will this effect be on the Fabia after sales.

 

True , then people who are waiating for Fabia need not wait and just go for the Swift Diesel

 

regards,

Priya

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I was also the one who is waiting for Fabia... but..
well Skoda has already lost a customer..

 

 A cust??? not A dear but Many who know the true color of SKoda

 

regards,

priya

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