v12b

After 12 years - Goodbye Toyota Qualis. Welcome home Mahindra Xylo!

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The Story - Friday, 21st September 2012

Yes, after having the Qualis for around 12 years - we finally decided to let it go. The Qualis has served us very well and we were now looking at a modern MUV to replace it.

The Qualis was bought in 2000 for the main reason that (1) it is a Toyota and (2) we needed a people mover (6 people in the family then). It served us well in all these 12 years - with not even a single problem or even a breakdown. And am sure it will run for another 100,000 kms the same way - thanks to its bulletproof reliability.

But its been long now - and we are now looking for a modern replacement. An MUV which will offer the same reliability and comfort. The Qualis is a comfortable vehicle for 9 people - but it tends to get too stuffy and hot on the mid and last rows - due to the absence of a/c vents. The side facing seats in the last row - although comfortable for 4 adults - were not good for long drives. You have to sit upright and you dont have the luxury of being cool.

So once again we were on the lookout for a worthy replacement of the Qualis.

Requirement

Our main requirement was

  1. Space - loads of space (especially the last row). It should seat atleast 6 people comfortably.
  2. Basic requirement like a/c vents on all the rows.
  3. Basic standard equipments like Power windows, Power steering, storage space etc
  4. Decent amount of power.
  5. Refinement and Reliability.

Brand New Options

We were looking at a budget of around 7-8 lakhs for a brand new vehicle or a 6 lakhs max budget for a used vehicle.

Option 1 : Mahindra Xylo : Possibly the D4 (mid) or the D2 (base) version - since they were priced close to 8 lakhs.

+ Points
  • The Xylo is a true 7 seater and would fit our needs very well.
  • With the captain seats in the mid rown there is enough room for my niece to walk from the first row to the last row. In the Qualis she has to jump over. We took a test drive of the Xylo D4 and were totally impressed by the sapce the car has to offer. We 3 brothers were seated in the last row - and I couldnt believe I was so comfortable in the last row of any car. At all time I felt that I was in the middle row - so much so that when the car stopped I was searching for the door handle to open the door. The middle row was extremely spacious (this one had captain seats installed). And even with my elder brother driving there was a LOT of space between my knees and the driver seat.
  • The interior space here is something thats the most important deciding factor and hence fell more in favor of the Xylo than the Ertiga or the Innova.

- Points
  • The only problem is that it shot our budget if we go in for the mid version. The base version fitted the budget very well - but does not have any features (not even power windows).
  • The D4 comes with a mDI engine and with the 95 BHP, it did feel a bit sluggish with 7 people on board.
  • Mahindra products are well known for low quality.

Option 2 : Mahindra Quanto : The C4 version was a possible option and fitted right into the budget.

+ Points
  • Loads of space in the middle row. I sat in the mid row with my mom and aunt and there was still enough of place left. Leg room was comparable to the Xylo.
  • The high end / fully loaded model fitted the budget well.

- Points
  • Last row of seats are very cramped (tooo cramped). Its very rare that we our cars go full house for a long distance But whenever it does - my brother and me are the last row occupants.
  • Did not fulfil Requirement 1

Option 3 : Chevrolet Tavera : I really like the Chevrolet Tavera - and given a small buget - I always thought that the Tavera would be the ideal replacement to the Qualis. It could seat 8 people more comfortably than the Qualis. Had a more powerful engine than the Qualis (thanks to the Turbo).

+ Points
  • Very spacious.
  • Built on par with the Toyota. Bullet-proof reliability.
  • Good Quality.
  • Powerful engine - compared to the Qualis.

- Points
  • The Tavera looks as old as a Qualis. Its more than a decade old model.
  • Not too many features as compared to the newer cars in the market.
  • We would get bored of it sooner than later.

Option 4 : Toyota Innova : Just like Toyota pulled the plug on the Qualis and replaced it with the Innova - so did a lot of Qualis owners. The Innova was the ideal and the best replacement to the Qualis. But again there were a lot of - points (more towards our requirement rather than the vehicle) which made us keeping this option out.

+ Points
  • Bullet proof reliability - Toyota.
  • Excellent overall build quality.
  • Powerful engine

- Points
  • Priced very high (even the base version was more than the Xylo top version)
  • Last seat was good enough for 2

  • Option 5 : Maruti Ertiga : The only thing that was not in favor of the Maruti Ertiga was the last row. I read the official review and was not impressed with the legroom in the last row. Also the engien sie and the size comparision pic did help us in ruling out the Ertiga.
    adults - but still cramped.

Option 6 : Nissan Evalia : I love vans (especially the Toyota Hiace, Previa, Mercedes MB etc). There were a lot of reasons to rule out the Evalia.

+ Points
  • I love vans
  • Another Japanese product so high on reliability and quality.

- Points
  • Last row too cramped. I saw the pic of Vid6639 sitting in the last row and there itself the decision was made to rule out the Evalia.
  • Small Engine.
  • Mid-row windows are not roll-down ones. I hate being in the last row of the Qualis because it gets very hot there (ours is a single blower model). The butterfly windows are useless and do not let any air in. I cannot live with a butterfly window in the middle row.

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Other Alternatives

One option I thought was to retain the Qualis and to make it look more modern and more functional on the interior. A good paint job, alloys, tyres, spruce up the interiors (nt that it needed it), good music system, leather seat covers etc etc. But this option was ruled out since it would still remain a 12 year old car.

Another option which I suggested dad - that if we need a big comfortable people mover - nothing beats the Tata Winger. To which my dad just gave me a one liner "I dont want to operate a school bus". Discussion closed.

One more option was a 2nd hand imported MUV - like a Toyota Previa / Estima or even a MB140D. But I did not even dare suggest that - since my dad is totally against buying a 2nd hand diesel vehicle.

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Many congratulations on your purchase and even more for joining us here.

It is a really well researched piece and i really liked how you made an excel sheet out of your alternatives.

The airconditioning on Xylo is just wonderfull , everyone get to play with the AC vents.

It was hilarious in parts , you searching for the door handles and your dads take on the Bus like Winger.

This took six months in the making and was worth every bit of the effort.Do give us a few pictures of your ride and the customisation you might have opted for.

Keep on posting on other topics also.

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The Decision - Saturday, 22nd September

Finally after evaluating all the available options - everyone in the family arrived at the conclusion that the Xylo suited our purpose more thann all the other options. There was nothing wrong with the other options - but compared to our budget and space requirements, they all lost to the Xylo.

The Dealer experience

The closest Mahindra dealer to us was NBS International Limited in Juhu. We decided to drive down and check out the Xylo - and even the Quanto for my brothers father-in-law.

There were 7 of us (Dad, 3 brothers, Bro's wife, daughter, F-I-L) who went to check out the car - we spoke to the Sales Manager and mentioned that we are looking to buy the Xylo and the Quanto - and hence wanted to check both of them. Looking at all of us - he probably thought we were one big family who had come to buy 2 family cars. He looked a bit confused at us and told us politely that for a family of our size, we did not require 2 cars and 1 Xylo would be more than sufficient for our needs. Thats when we mentioned that we are 2 families and hence looking out for 2 vehicles.

I am sure if there was any other salesman - he would not have lost a chance - and would have happily suggested 2 cars even for a family of 5. I guess gone are the days where salesman would look at the customers requirements and suggest them a good deal.

Anyways, moving on - we gave him ou requirements and budget and asked him to show us the spec / price sheet for both the models. We also mentioned that we are looking at selling our 12 year old Toyota Qualis to buy the Xylo. He mentioned that they do have an echange scheme and would want to check out the Qualis to give us an estimate. I was prepared for the worst possible extimate - since I know dealer estimates are around 40-50% less than the market value of the car. He asked for the keys to show the valuator and in the meantime we checked out the Xylo models at the showroom. Going by our budget - we test drove the D4 model around Juhu itself.

The Test Drive

Dad drove the car with my bothers wife in the passenger seat. The salesperson and my uncle in the middle row. And we 3 brothers in the last row. At first I was a bit hesitant to sit in the back row - but I thought this is a test-drive - and this is the place where I am going to be when on a family outing. So we pulled down one of the captain seats and climbed into the last row. You wont believe it guys - - - the last row was so comfortable, that I did not even realise that we are in the last row. 3 of us were sitting very comfortably and we had our own a/c vent to cool us (remember we are comparing this to the Qualis). Its a good thing that the roads were in a pathetic state - we got to test the last row comfort over bumps. And yes it was damn more comfortable than the Qualis - in which we would have been thrown sideways. Damn, the last bench was so comfortable that when it was time to get off - my younger brother and me (who were seated at the window seat) - were searching for the door handles to open our respective doors. We did not realise we were in the last row.

Full points to the space - we were totally impressed. The captain seats were also very comfortable. Even with the front seats pulled behind there was enough of place for us to stretch our legs.

We took turns driving the D4 model - and were quite impressed with the comfort at all levels. The mDI engine was a bit sluggish - but at 95 BHP it was more powerful than the Qualis' 75 bhp. And that difference was a lot to us. We were quite ok with that since most of the time the car will be used only in the city. And for a few rare moments when we do go out - we were ready to live with the low power.

The quality of the interior - although not very bad - was not as good as my 12 year old Qualis. I am still to hear any rattles from the Qualis, still not had anything fall or fail. I am sure this (along with qualities of the other parts) is one of the shortcomings of Mahindra - but cosidering our main requirement - we were ready to ignore this (fingers crossed).

My uncle and brother also drove the Quanto - and we were all set to book both the cars. So we checked with the showroom guys if they were open on Sunday - and decided to do the booking on Sunday.

Meanwhile the valuator had checked out our Qualis and communicated the estimate to the sales manager - who then approached us. Going by his estimate, I am damn sure that the only thing that he checked out in our car was the Year of Manufacture and the Kms done. And going by that - 12 years and 100,000 kms - he valued our car at 1.4 lakhs. My dad, brother and myself could not help laughing at the valuators estiamate. We already had enough buyers for 2.5+ lakhs.

Anyways, we left for home - to give the Home / Finance minister (mom) an update on our test drive. We told her that we checked out a Mahindra model and that next day we will be doing the bookings. And we wanted her to come and check the car out and give her final approval.

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The Booking - Sunday, 23rd September

After finalising the D4, we woke up to Sunday morning with 2 confusions.

  • First Confusion : Should we try out the new Renault Duster? Checked the Team-BHP review, 5 seats only - so immediately ruled it out. Then read further that there would be a dealer option of last row of seats. Checked the pics, no ways I would even put my enemy in that last seat.
  • Second Confusion : Should we actually go in for the D4 version or increase our budget and go for the E4 which is the next variant. The only difference between the D4 and the E4 that mattered to us was :

The price difference between the D4 and the E4 was high - but the same in the EMI was coming to a difference of just Rs 1500. So we all finally decided to go in for the higher E4 model. We landed up at the showroom with more people than the previous day - and it was then that the Sales Manager realised we did need 2 cars.

We showed mom that the Xylo was the car that we had selected. She sat on all the 3 rows - the passenger seat, the middle row and the last row in one of the display models and found it very comfortable. The only trouble she faced was getting into the last row - which anyways was the first and the the last time that she would sit. It was test drive time - this time the E4 model with the mEagle engine. We all took our turns driving the car around Juhu - with mom still seated in the last row - comfortably - enjoying the a/c (individual vents...which the Qualis does not have, remember). The difference in power was easily noticeable in the E4 and we realised we needed this power when on long drives with full load. The mDI would have done the job am sure - but we did not want to live with the realisation later that we could have gone for the powerful model at just little extra cost.

The final and the most important standard option was still left to be selected - the Color. The Xylo was available in the following colors.

  • The Diamond White was probably the best color of the lot. Everyone was in favor of white. It made the Xylo look very spacious and big. I was looking at this view from the first floor of the showroom - the white Xylo standing next to our white Qualis. And then my mind changed - not another white vehicle. So white - ruled out.
  • We also liked the Toreador Red, Java Brown and the Fiery Black color - but then we have seen a couple of old Xylo's in these colors - and the color seems to become dull after a few years. I am not sure of Mahindra's paint quality - if it was the XUV500 - I would have definitely gone for any color. But I am not sure of the paint quality of the Xylo - so these colors were also ruled out.
  • Rocky Beige was not even an option we were thinking - it looks good in pictures - but not in real.
  • So we were left with Mist Silver - and thats we all went for. Not because it was the last option available. But because it was a practical and safe bet. It was also a color which everyone agreed to - compared to the others where there were mixed opinions. Silver also has a very low possibility of color fading (as in the color fading is not as easily visible as the other colors).

So finally, a Mist Silver Xylo E4 model was booked and delivery has been promised for mid-October or end-October at the latest.

Price Breakup :

On-Road Price : Rs 932,974

(-) Discount : Rs 15,000

Final On-Road : Rs 917,674

Freebies offered :

  • Full Body cover
  • Window Visors
  • Door Sill covers(?)
  • Transparent Mahindra door mats.

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The Japanese-Indian / Toyota-Mahindra debate

History repeats itself - and its very true in this case. 12 years ago when we were looking out for a brand new family vehicle to repalce our 2nd hand Tata Estate - we had only 2 choices. The Mahindra Bolero or the newly launched Toyota Qualis. My dad test drove the Mahindra Bolero - and the engine felt very crude. The plastic quality was pathetic, ergonomics were a disaster (with the handbrakes between the driver and door, and the music system near your feet). In 2000, a mid variant Bolero with Power Steering, Power Windows, A/C and music system was being offered for around 5.9 lakhs on road.

The Toyota Qualis was recently launched and was quite a success. It looked quite boxy and outdated compared to the macho Bolero. My dad decided to check out the Toyota Qualis at the Lakozy Motors showroom in Malad. We explained our requirement and budget and looked at the price list. The model that fitted in our budget then (6 lakhs) was the FS-B5 model which was priced at 6.10 lakhs. This model was a pretty basic model with just an A/C. So no Power Steering, no Power Windows, no music system, no body decals, no footboard. Basically it was a Toyota car with just an A/C as a luxury. We checked out the car - the first time we ever checked out a car in a showroom - cos that was our first brand new vehicle. I dont remember my dad taking a TD of the Qualis - I only remember looking at it inside-out. And the next thing I remember is that my dad booked it.

I was not very sure if this was a right choice - paying more for getting less. And I would always tell my friends that we have booked an Ambulance. But very soon my doubts were cleared within a few months of getting delivery. The car was so smooth unlike the Bolero or the Estate - which were so rough and crude and noisy. The quality of the entire build, paint, exterior, interior were much much superior to any other Indian vehicle. In all these 12 years - we have never faced even a small rattle from the dashboard - let alone a mechanical problem.

Its now been 12 years - the Qualis has really pampered us with its bullet proof reliability - not breaking down once in these 12 years (except thrice when it developed a puncture). But now it is gone - and we were faced with the same decision - Mahindra or Toyota. Times have changed - Mahindra is not what it used to be - their quality has improved (on some products - Scorpio, Xylo, XUV) and their engines are not as crude or unrefined as before.

The 12 years of excellent ownership of the Qualis can never be matched by a Mahindra. If space and price was not a major requirement, our ideal choice would have been (in order) Toyota Innova, Maruti Ertiga and Nissan Evalia. I guess the only thing left to do is wait and watch how the Xylo fares - fingers crossed.

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Post Booking Experience

Tuesday, 25th September

So on Tuesday got a call from NBS international, the dealer through whom we booked the car. They gave us an offer where we could upgrade to the E4 ABS model for just an additional Rs 28000 - the actual difference being around Rs 59000. Since we had already stretched our budget , we decided not to opt for the offer.

Thursday, 27th September

I get another call saying they Will try and offer us the ABS version for either no extra cost or for maximum Rs 8000 plus ready delivery. This offer was very tempting to ignore, so we asked him to give us a day to think. The only reason.s i could think of why we are getting this offer were - 1. Stock clearance 2. Someone may have cancelled their booking 3. A defect model.

There was no way we could check for option 2. For option 1 and 3, we had to check the car personally. So we asked the dealer to show us the car. The car was at the stock yard and we had to go to mumbra if we wanted to see it.

I immediately logged on to team-bhp and searched for mahindra VIN decoding - and there i found a very detailed thread by Wildon. Saved the data on my mobile and we set off today morning in the dealership Scorpio demo car.

After a one hour drive we reached the yard, where there were so many vehicles parked. We were shown our model and it looked quite good from the outside. The extra fittings like the running board and mud flaps were missing because they were to be installed at the dealership. Next was to check the VIN number placed under the passenger carpet.

Compared it to the note i had saved on my cell. At first I got a bit confused cos the Xylo VIN was 18 digits. Anyways going by the nomenclature, i still tried decoding and was finally successful. The car had a 'B 27 02' sticker on the windshield which i though would mean Batch 27 Feb. But i wasn't sure of it. There were other xylo.s as well with different numbers. So anyways, decoding the number we figured that this was a 2012 Feb model. And that's when the facelift model was launched i guess. So we were being offered a 6 month old vehicle. And the VIN confirmed with the sticker on the windshield. We checked another xylo and compared the VIN with the sticker and we were right.

So we decided against going for this model and stick to our non ABS model. Main reasons being :
  • This car is from the initial batch of the face-lifted Xylo. There could have been issues in the initial lot which would have been fixed in the new batch.
  • The car is from a Feb batch - means that it has been lying at the Mahindra yard for the last 6 months. A scorching summer + monsoon - lying in the open.
  • As mentioned to us - the E4 with ABS was a fast selling model - why was this model not sold yet? So am sure that many people may have been offered this vehicle, but somehow did not go for it. And I would not want a car which many others have already rejected.

Our proposed car at the Mumbra yard. The footboard and mud flaps were packed and kept inside the car.

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The VIN number which confirmed that this is a Feb model. A=Jan, B=Feb. The additional confirmation came from this windshield sticker

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Sunday, 11th November 2012

Sundays is normally a very relaxed day for the entire family and no one wakes up before 9am. This Sunday was very different - everyone was up and ready before 845 am. We called the showroom to ask if we had to get any documents for the delivery - none was required. We reached the showroom and it was packed with a lot of cars - mostly XUV5OO's. Our Xylo was parked at the entrance of the showroom along with our relatives Quanto.

While we completed the final formalities - the Xylo was being given a 3M treatment - exterior and interior polishing. Once completed we were handed over the keys with a cross along with "Congratulations and Jubilations" music playing in the background. The guys there also made our family stand together with the car and clicked a picture, framed and handed it to us within 20 mins.

Finally we were ready to roll out. We were given some basic details about the features of the car - the location of the spare wheel, how to flip the seats, etc etc. The first stop to be made was a fuel station - where we had to tank up the car. The Xylo has a 55 litre tank - and we expected the dealer to keep atleast 2-3 litres to take us to the nearest pump. We were surprised that the Xylo tanked up at around 46 litres - that means 9 litres was already there in the tank. Thanks NBS!

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.... I guess the only thing left to do is wait and watch how the Xylo fares - fingers crossed.

First things first.

Congratulations for buying a Xylo. Welcome to the Xylo club,

I really liked your elaborate explanation why you chose Xylo over other options.

It would help a lot of new buyers as well. Like in our own case, Xylo is a much

better vehicle if you specifically need space, captain seats for fully-grown adults

and very very comfortable third row seats with full AC. Probably, this is the only

car which can treat each kid as an adult and not vice versa, which most other cars do.

I am sure, you would love the ownership of Xylo, like I am doing for the last four years.

My Xylo E8 was one of the first cars to be launched in AP. I took delivery on the second

day, 14022009. I never had any problem with it till now. Only last month, the four year

warranty expired.

All the best and do write your first drive details. Preferably with some photos.

I love reading long and personalised reviews than those professional and paid reviews.

And, I am looking forward for reading some more long posts from you, on your Xylo.

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Thats an awesome review v12b. Nice to see forum members writing detailed ownership experiences. I prefer this new Xylo to the earlier one. Your colour looks nice too. Do keep updating this thread regularly and how about intro in he Introductions section

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@v12b, many congratulations on getting a new Xylo...for a family size of 5 or 6 this is a perfect vehicle as far as sitting and comfort is concernd.

Good to see that you got m-Ealge engine version of Xylo and not mDi (which is slightly less power packed).

Keep on sharing your observations.

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@v12b, Welcome on the forum & congrats for the new ride!

I personally think that you'ld have gone for that version with ABS, as ABS is a must in vehicle with huge body roll & plenty power! & you were getting it for no addition cost & after 6 months when shine of paint starts to faint, it doesn't really matter that you have newer version or older! & even if you had some major defects, you were able to fix them within warranty!

& you can turn your Qualis into a luxury limo in this money & ACP Pradumnya would be proud of you! :D but that would not have been suitable to you, as you want proper 7 seater with individual AC vents! & it'ld be really cool to have a top-end Tata Winger's luxury variant with some a cool looking bodykit, two giant horns on roof & a wacky custom paint job, but that would solved the, "IMAGE" problem, but that would have put some extra burden on your budget!

overall pretty wise decision! :)

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Initial Drive Report - Interior, Space and Comfort

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Since Space and Comfort was our priority - I will start the review with this and probably move onto the other details as and when we cover more kms on the car.

Front Seating

Please note that most of my views of the Xylo Will be in comparison with the Toyota Qualis which has been in our family since 12 years. At first glance the Xylo looks smaller and narrower and the first impression that you would get is that it would have cramped interiors. But park is side by side and you Will realise that it is actually wider than the Qualis. Its just that the height makes it look narrower. Getting into the Xylo does require some effort - its more of climbing and hauling yourself into than calling into it. This could be because of the higher seating position - so you have to use the foot board to get in. * Once you get in all initial impressions of it being a cramped vehicle disappear. In the driver seat you are seated much higher than any other MUV. You actually get a feeling of driving a big van than anything else - and I really liked the feeling. Although the seating is high and the huge windshield gives you a good view of the road ahead, you Will not be able to see any part of the bonnet. Everything that the driver needs is within reach - the placement of the music system, the hazard lights, the ac controls on the dashboard. Even the ac controls for the rear passengers are located above the front passenger seat so all you need is to stretch out your left hand. The front seats are very comfortable and do a good job in holding you very firm. I would have preferred the front seat arm rest - but then are a lot of features I would have preferred from the higher models and the price too would keep increasing. Maybe at a later stage , we would consider fitting these arm rest and the entire center console from the E9.

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The front seat travel is long enough for a 6 footer to easily settle and stretch his legs. The pedals are quite spaced out so that they your foot doesnt press 2 pedals at any point of time. A very welcome feature which was always missed out in our Qualis was the dead pedal - which is placed at a good angle and not too inside the wheel well. It, however is a bit small in size - so someone wearing XL size shoes will have half his shoe out of the dead pedal.

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The interior is very well laid out and the Xylo also has a lot of storage areas - on the dashboard, doors, and the center console. The seats being placed very high from the floor ensures that there is a lot of storage area to keep small bags. Mahindra does offer an underseat tray as a standard on the higher models - but those trays can only hold small items like books, wallets etc. Without a tray - you get loads of space under the seat.

The brown / beige interiors make the car feel very spacious and airy from the inside - but touch those plastics and you will realise that these are not meant to last a lifetime. The dashboard plastic feels to hard and although the texture looks good - it is very much prone to scratches - keys, rings, watches etc. The trim fitting too is not very consistent - with certain panel gaps clearly visible. The door handles, glovebox and the center console cup holder are made up of such a thin material - that they might just break iff you use lot of force. Each door gets its own bottle holder along with a medium sized pocket. The door handles. arm rest and the power window switches are all comfortably placed.

The best part of the Xylo and the main reason why it looks and feels so airy - is because of the XXXL sized windows. Each of the door windows cover atleast 40% of the doorsize - including the last row.

The steering wheel is height adjustable and feels very firm. The horn button is placed at the center of the wheel and is easy to reach with your thumb. As usual, right side stalks operate the lights / indicators & left hand side operators the front / rear wipers.

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The speedometer

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Unlock the car and the area around the keyhole illuminates so you dont have to search for it in the dark. Note the ill-fitting panels.

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The HVAC Controls. Music system not standard on the Xylo E4. With a single DIN, you get a storage place under the music system which can hold a cellphone. 5-speed blower for the a/c. The E4 model gets only one 12 volt charging point on the center console between the 2 front seats. This one is just a dummy slot.

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Large grab handle for the front passenger to hold onto. The space behind it seems to have been scooped out from the dashboard and can be useful to hold things like bottles or knick-knacks without any fear of them falling off.

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All 4 A/C vents on the dashboard can be shut by sliding this control. The controls felt very cheap. The MID above the a/c vents shows only 2 details - Hours and Minutes.

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To the right of the steering wheels are the controls for Headlight adjustment and the Electric fuel lid opener. Also a huge cubby hole (?) to keep another cellphone. Until the music system is installed, this storage space serves as the music system - place the cell there and in the small place the music sounds loud enough for the front passengers to hear.

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Round door handles on all the doors - although they look good, they feel too delicate.

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All the Power to the Driver. All 4 passegner power windows switches along with lock feature.

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Cabin light and Sunglass holder. For cushioning, the holder has a piece of cheap cardboard inside.

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Illuminated switches

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Airy Cabin

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Controls for the mirrors. Note the circular cutout for the adjustment stalk - looks as if it has been cut by a small kid with a pair of scissors.

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The Center console - lots of space to keep cellphone, wallet, notes etc. The space between the 2 seats is quite big and Mahindra could have a version introduced with a bench seat in the front to seat 3. The gear lever could be moved to the dashboard. They could introduce such a version (9 seater) in the rural / taxi / tour market (if regulations permit). Such an option was available in the Toyota Qualis and Tata Sumo).

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Middle row seating :

The Xylo screams space space space from all angles - sorry seats - be it the front, middle and the last row. The only 2 vehicles to where I felt that the legroom was more than adequate were the Tata Safari and the Tata Sierra. My elder brother and me are almost 6 ft tall and we normally drive our cars with the seat alid all the way back. Even with the seats taken all the way back we still had enough of legroom and our knees were not touching the front seat. The seating is comfortable even for the middle passenger since the floor is flat.

Check out the leg space with the front seat at its maximum positions. And thats my brother who is 5 ft 8 in tall. Even a 6 ft person would have enough space with the front seats slid all the way behind.

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Seating 3 people in the middle row is not an issue in the Xylo. There is enough space to seat 3 abreast without a squeeze. You wouldnt have to worry even if there were XXL size adults and things turned hot - the middle row gets its own a/c vent and a 4-speed blower to keep things cool. The mid row seats are placed a bit higher than the front seats - atleast 6 inches higher. The higher seating coupled with my own a/c vents gave me a feeling of sitting in a Volvo bus (the seat behind the driver).

The middle row passengers enjoy the following luxuries - individual a/c vents, power windows, cup holder and mobile charging point.

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Flexible seating options :

An MUV is designed as a people carrier and should carry them in comfort. While the seating in all MUV's available in the market is standard - forward facing - its the arrangement in the Xylo that makes things more comfortable. For instance, the middle row seats can be folded and flipped over so that people sitting in the last row can enjoy unlimited leg space (not that the middle row cannot offer).

Below are different combinations that can be used.

Imagine a long drive with only 4 people on board. Fold/Flip the middle row seats and 2 people can easily sit in the last row with their legs stretched. Couple that with a good music system, roof mounted screen, a couple of McD burgers and a can of soft drink - its a home theatre on wheels.

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Flatbed seats : Remove the front seat head rests, slide it all the way to the front and recline the backrest behind and you have a completely flat bed to rest/sleep on long drives / or even when you are stopped and need good rest. This option is good for tourist operators where the chauffeurs can use this option to catch some sleep.

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The Exterior

When the Xylo was first introduced - it drew a lot of criticisms because of the front grille - pig faced, stretched upper lip etc etc. Its really surprising how a mere change in the grille design and blackening the headlights can completely transform the ugly Xylo into a handsome vehicle. The redesigned grille and the flat bonnet does give the new Xylo a very beefy character. Great job Mahindra!! Make no mistakes - the Xylo does not just look tall - it IS a very tall vehicle. At 1895 mm - its actually taller than all the other MUV's available in the market.

Although the overall design is very squarish - the Xylo does not look like a box on wheels. Look at it from any angle - and it looks humongous - all thanks to the tall bodyline and the 15-in wheels that it rides on.

The overall build and paint quality was surprisingly too good for a Mahindra product - but definitely not on par with its Japanese competitors.

What you see in the pics is the E4 model which comes without the following features (which were fitted later)

  • Protective door strips
  • Body colored mirrors
  • Blackened pillars (provided by the dealer)
  • Door visors (provided by the dealer)

Thankfully the Xylo comes with an integrated footstep as a standard on all its models - which makes climbing in and out of the car very easy. The footstep is really an important feature in any MUV - and more so in the Xylo since the seat height of the Xylo is higher than all the other MUV's. I remember in the earlier days, footboards were available as standard only on the higher models. The lower spec'ed MUV's would get either nothing or a small size footboard (my comparision with the Toyota Qualis).

Redesigned front grille / bonnet / headlight. Notice the chrome strip that runs below the grille and is perfectly (surprisingly) aligned with the headlight.

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The side view :

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The transparent stickering below the windows. I am still to figure out whats the purpose of this sticker.

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The plastic cladding on the wheel arch :

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The door visors and the taping on the B, C and D pillar :

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The huge rear door stretches from the top till the bumper. You wouldnt be using this door unless you need to access the boot or the spare wheel. Rear door also holds the wiper and the washer nozzles above the stop lamp.

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The boot holds the rear wiper unit and the wash/wipe container. The door is only accessible from the outside. Notice the absence of a door handle on the inside. It would anyways be useless - unless Mahindra installs forward facing bench seats in the lower spec models. But then it would also need to fix grab handles to help close the door from the inside.

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If you are using the rear boot - you need to plan your parking very carefully so as to be able to open the boot. The length of the boot door is 30% more than the rear doors - so you need to have a good amount of space at the back of the vehicle if you plan to open it. A flip up boot (like the Qualis) would be useful in such cases.

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The huge external rear view mirrors are totally in contrast to the internal rear view mirror.

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Observation : Visibility

The best part about the seating position is that you get a good view of the traffic situation on the road ahead - so you can plan your moves. Rear visibility is a huge issue though - with its height and a small rear window - as I shall now demonstrate.

Finding a parking space in the city is very difficult. Even more difficult it is, to get out of it once the space behind and in front of you is occupied. Visibility in the front is great and it is easy to get a judgement and maneouvre out of the parking lot.

So you finally managed to find an empty space to park your vehicle.

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You return back to see there is already a car parked behind yours.

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Now to reverse, you either have to look through the mirror or turn back. Both ways - you will not be able to see enough to make a good judgement. The only thing that will be visible is the roof of the car behind.

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Here is a scenario if you have a bike behind your Xylo.

ORVM - nothing

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Turn around - nothing

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If you get off the car and walk towards the back - you'll find a Pulsar 220 parked right behind you.

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Maybe M&M can keep this in mind when they revamp the Xylo. A larger glass may not necessarily improve visibility when you turn around - but with a larger IRVM - you would get a better view of vehicles behind you.

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I again congratulate you on your interest to record even the most minutest part of your Xylo and

share them with all of us. That too, laced with your crisp observations. Nice work buddy.

As my Xylo was a E8 version (then, the top most version), I did not find it difficult at all to park it

as it has got the digital park assist system. I need to see only into the rear view mirror which also doubles

up as the digital indicator for the park assist system.

I strongly suggest you get it installed at the earliest. It helps a lot and you need not turn your head

again for parking such a huge car. I also suggest you get the arm rests for the two front seats. The

arm rests will certainly improve your driving comfort if you drive for more than one or two hours. I got

used to them so much that I go off-balance if they are folded for some reason and I am in a hurry to

move. I never wanted to install an after-market music system, as I do not wish to see half-knowledgeable

boys ripping open the car's internal paddings and tamper with the electrical system. As this car was a

new entrant and I am one of the first owners of it, I went in for the top end version, so that I need not

touch the car's internals/wiring/mechanicals etc.,. to fix any after market stuff.

But, now that Xylo is over 4 years old, the after market options are plenty and of good quality. Even the

workers (fitters, electricians, etc.,) are now, relatively speaking, well experienced to handle the car without

doing any harm.

Buy a body cover. You need to have it.

Buy a set of `jopasu' dusters. They are worth buying as you would pat yourself whenever you clean the

car. They are a must for such a big car.

All the best dear and have a wonderful more-than-a-decade-joyful-ride with your Xylo.

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@rameshbabu

Whats a JOPASU duster

@ v12b

This review is getting better by each passing day.

You have snapped practically every part of the car , do also include photos of the roof mounted AC vents and perhaps even go under the hood in your free time.

Like the way you have also covered the roof mounted handles with the same fabric of the upholstery , never seen this before.

Is it possible to make the BED in your vehicle ?

Your post has aslo egged me to visit my vehicle once again , i also have a vehicle with rear washers but did not ever see the water tank in the rear door, may be thats because only the drivers seat is used in my personal vehicle.Frankly i havent gone that far deep into my vehicle for ages now , hopefully if there is a tank in the rear its being filled up at the service station.

Tomorrow being a sunday will VISIT my vehicle again.

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Thanks everyone for your warm welcome and responses. Apologies it has taken me some time to respond on this thread. Being a newbie am not allowed to post more than 5 - but I guess thats about to change soon after being a regular here.

First things first.

Congratulations for buying a Xylo. Welcome to the Xylo club,

I really liked your elaborate explanation why you chose Xylo over other options.

It would help a lot of new buyers as well. Like in our own case, Xylo is a much

better vehicle if you specifically need space, captain seats for fully-grown adults

and very very comfortable third row seats with full AC. Probably, this is the only

car which can treat each kid as an adult and not vice versa, which most other cars do.

I am sure, you would love the ownership of Xylo, like I am doing for the last four years.

My Xylo E8 was one of the first cars to be launched in AP. I took delivery on the second

day, 14022009. I never had any problem with it till now. Only last month, the four year

warranty expired.

All the best and do write your first drive details. Preferably with some photos.

I love reading long and personalised reviews than those professional and paid reviews.

And, I am looking forward for reading some more long posts from you, on your Xylo.

Very true Ramesh, the the Xylo scores the highest point in terms of power and space. And it deleivers both of these much better than the competition. Our family is enjoying each and every drive in this vehicle - there are no complains whatsoever. Do you have a thread on your ownership report? Would love to read it and see your Xylo too!

Thats an awesome review v12b. Nice to see forum members writing detailed ownership experiences. I prefer this new Xylo to the earlier one. Your colour looks nice too. Do keep updating this thread regularly and how about intro in he Introductions section

Thanks PrancingHorse!! This Xylo looks much better than the earlier one - its amazing to see how just a change in the grille, blackened pillars and a few other cosmetic upgrades can transform the looks of a vehicle.

@v12b, many congratulations on getting a new Xylo...for a family size of 5 or 6 this is a perfect vehicle as far as sitting and comfort is concernd.

Good to see that you got m-Ealge engine version of Xylo and not mDi (which is slightly less power packed).

Keep on sharing your observations.

Thanks Sstar, yes we were happy too that we went in for the mEagle version instead of the mDi. But then have heard news of M&M phasing out the mEagle engine very soon - to replace it with a newer one.

@v12b, Welcome on the forum & congrats for the new ride!

I personally think that you'ld have gone for that version with ABS, as ABS is a must in vehicle with huge body roll & plenty power! & you were getting it for no addition cost & after 6 months when shine of paint starts to faint, it doesn't really matter that you have newer version or older! & even if you had some major defects, you were able to fix them within warranty!

& you can turn your Qualis into a luxury limo in this money & ACP Pradumnya would be proud of you! :D but that would not have been suitable to you, as you want proper 7 seater with individual AC vents! & it'ld be really cool to have a top-end Tata Winger's luxury variant with some a cool looking bodykit, two giant horns on roof & a wacky custom paint job, but that would solved the, "IMAGE" problem, but that would have put some extra burden on your budget!

overall pretty wise decision! :)

CarCrazy, :) :) Thats a very funny suggestion for the Qualis. At one point of time we did consider doing up the Qualis completely - but then decided to let it go instead. It was one hell of a vehicle - served us for 12 years without a single issue.

Regarding ABS, yes its definitely a great safety feature - but like I mentioned, were on a certain budget. Our earlier plans were for a D2 (mDI) which then changed to a E4 (mEagle). The ABS version (at no extra cost) would have been a good option - but then the vehicle was a Feb model. As per the dealer the ABS model is a very popular selling model - if that was the case, why was this car lying in the yard for more than 7 months? It could have been a defect peice? It could have been someone elses rejected car? It could have been a demo car? Or for all we know - it may have been a perfect car. But we did not want to spend 9 lakhs on a gamble. True, defects could be fixed under warranty - but when you pay money for a brand new car - the least you would expect in return is a brand new car. Hence the decision to go in for the later model than a 7 month old one. :)

I again congratulate you on your interest to record even the most minutest part of your Xylo and

share them with all of us. That too, laced with your crisp observations. Nice work buddy.

As my Xylo was a E8 version (then, the top most version), I did not find it difficult at all to park it

as it has got the digital park assist system. I need to see only into the rear view mirror which also doubles

up as the digital indicator for the park assist system.

I strongly suggest you get it installed at the earliest. It helps a lot and you need not turn your head

again for parking such a huge car. I also suggest you get the arm rests for the two front seats. The arm rests will certainly improve your driving comfort if you drive for more than one or two hours. I got used to them so much that I go off-balance if they are folded for some reason and I am in a hurry to move. I never wanted to install an after-market music system, as I do not wish to see half-knowledgeable boys ripping open the car's internal paddings and tamper with the electrical system. As this car was a new entrant and I am one of the first owners of it, I went in for the top end version, so that I need not touch the car's internals/wiring/mechanicals etc.,. to fix any after market stuff.

But, now that Xylo is over 4 years old, the after market options are plenty and of good quality. Even the

workers (fitters, electricians, etc.,) are now, relatively speaking, well experienced to handle the car without

doing any harm.

Buy a body cover. You need to have it.

Buy a set of `jopasu' dusters. They are worth buying as you would pat yourself whenever you clean the

car. They are a must for such a big car.

All the best dear and have a wonderful more-than-a-decade-joyful-ride with your Xylo.

Hi Ramesh, We already got the body covers from the dealer and use it whenever the car is lying around. We are still contemplating on fitting parking sensors / rear cameras - wil keep this thread updated.

Regarding the arm rest, is this available in the market and what sort of modifications are required to fit them?

@rameshbabu

Whats a JOPASU duster

@ v12b

This review is getting better by each passing day.

You have snapped practically every part of the car , do also include photos of the roof mounted AC vents and perhaps even go under the hood in your free time.

Like the way you have also covered the roof mounted handles with the same fabric of the upholstery , never seen this before.

Is it possible to make the BED in your vehicle ?

Your post has aslo egged me to visit my vehicle once again , i also have a vehicle with rear washers but did not ever see the water tank in the rear door, may be thats because only the drivers seat is used in my personal vehicle.Frankly i havent gone that far deep into my vehicle for ages now , hopefully if there is a tank in the rear its being filled up at the service station.

Tomorrow being a sunday will VISIT my vehicle again.

Hey Librankur, I have posted the roof mounted a/c pics in the latest posts now. Engine pictures coming soon. Yes it is possible to convert the seats into a bed - will take a picture of it and post it soon.

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Its now been almost 6 months and 5300 kms that the Xylo has been a part of our family - and there are no major complaints or issues with it. Family drives (in and around town) have been really good and there are no arguments on who gets to sit in the front, middle or the last row - since each row has its own a/c vent. The Xylo has actually made our life and drive very simple :)

The car went for its first service to the Mahindra service center in Sewri. We did not want to leave the car so my brother took the car to the shop early morning so we could have it ready by afternoon. The following were the list of complaints / issues (minor ones) that we had ready for them :

Problem 1 : The ac flow through the front vents was not very powerful - it felt as if there was some restriction in the flow. You could feel the air a couple of inches away from the vent - but then it just disappeared into thin "air". It was worse when the passenger vents were opened. The cabin would cool eventually - but you couldnt feel the air hitting your face.

Update : This problem has been resolved and now the air flow is powerful even when the knob is turned to 2/3. The Service Advisor also told us that the vents in the back row are just blowers - nevertheless they do an excellent job in cooling the rear passengers. The best part is that the speed of the rear blowers does not affect the speed or flow of the dash vents.

Problem 2 : There was a squeaking sound from the passenger seat which was quite irritating.

Update : The culprit was identified as the passenger seatbelt bracket - which has been fixed by fitting some copper washers and now things are quiet on the inside.

Problem 3 : Low Mileage. We explained the SA about the low mileage (< 9 kmpl) that we were getting in the city.

Update : After the first service the mileage has improved a bit - 9.1 kmpl - well atleast it has crossed the 9 kmpl mark (this was the first full tank on 10th April after the first service)

Did a full tank again yesterday after the car had done 626 kms since 10th and the car consumed only 44.6 litres of fuel. I was shocked to see that figure - since it meant around 14 kmpl. No way the Xylo could have returned that kind of figure. Thats when I realised that a week ago - the car was tanked up at around 150 kms (without a reset). So doing the maths, we calculated the 44.6 litre consumption against 476 kms (626-150) - which resulted in a average of 10.6 kmpl. Thanks to the Mahindra Service team.

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Final Invoice :

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Experience at the Sewri service station

My brother was completely satisfied with the overall experience at the service station. All of the above problems were fixed to our satisfaction. Although we were promised that the car would be serviced within a 3-4 hours - it actually took more than that. But thats perfectly understandable and they guys did a great job.

The only part that we were not very satisfied were with the car wash. Even though the car was given a wash post service, there were still grease marks and fingerprints over the body. This could be one area of improvement for the service center.

Overall it was a good experience - and as they say "First Impression is the last impression" - I can clearly say that we were impressed. clap:

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JOPASU DUSTER(s)

As I said earlier, buy a pair of JOPASU DUSTERS. They are a must for any big car.

Or, even for hatches and sedans.

Have a look at this link : http://www.ebay.in/itm/Jopasu-Duster-Combo-Pack-/110825976962

or this link : http://www.snapdeal.com/product/jopasu-car-duster/220060

You find these Jopasu dusters in all major and big accessories shops. They are very good

and very effective in dusting your car.

I was having trouble in dusting my Xylo before I bought these. A pair (or a set) consisting of

one long duster and one glove duster. The long one can be used for external surfaces and

the glove duster can be used for dusting the internals.

After using them for the last three years or so, I find them the best investment on my Xylo

as an accessory.

All the best.

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Thanks for the update v12b. The Xylo seems to be giving you great service and youre probably not missing your Qualis now. And knowing you Im sure you strive to keep her as good as new. Looking forward to more updates as you drive on :)

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@v12b: good updates, however, on mileage front...I think this would and should improve by another 1 or .5 KMPL as he engine is still new.

Btw...did you notice the type of engine oil...? Was i mineral or synthetic?

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